
The ÌÇÐÄ´«Ã½ newsletter is full of great advice and good news stories.
This newsletter is a special issue focusing on the results of our Tenant Satisfaction Measures (TSMs) and how we are improving our services as a result of your feedback.Ìý
You can see all the results from the survey in our TSMs spotlight on pages 7 – 9 and just some of the ways we have already improved our services on page 10.Ìý
It also features a brilliant story about one of our plasterers who used his first aid skills to save a choking baby while out working in one of our homes.Ìý
We also hear about a choir that has been set up by residents in one of our retirement living schemes and a round-up of the grass roots organisations, in Staffordshire and Shropshire, that we have helped support through our ÌÇÐÄ´«Ã½ My Community Fund.ÌýÌýÌýÌýÌý
And if that’s not enough, we have also included some security tips, to help you stay safe and keep your home secure this summer.Ìý
If you ³ó²¹±¹±ð²Ô’t received your copy by email or would like us to post out a free printed copy, please contact our Customer Service Team by private message on the or call us on 0800 048 8955.ÌýÌýÌý